{"id":1589,"date":"2026-02-10T07:47:24","date_gmt":"2026-02-10T07:47:24","guid":{"rendered":"https:\/\/soleefiori.com\/frequently-asked-questions\/"},"modified":"2026-05-14T19:55:01","modified_gmt":"2026-05-14T19:55:01","slug":"faq","status":"publish","type":"page","link":"https:\/\/soleefiori.com\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_header\">Frequently Asked Questions<\/h3><\/div><\/div>\n\n<div class=\"et_pb_image_0 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/soleefiori.com\/wp-content\/uploads\/2026\/02\/alexas_fotos-faq-3408300_1280.jpg\" title=\"alexas_fotos-faq-3408300_1280\" width=\"1280\" height=\"943\" srcset=\"https:\/\/soleefiori.com\/wp-content\/uploads\/2026\/02\/alexas_fotos-faq-3408300_1280.jpg 1280w, https:\/\/soleefiori.com\/wp-content\/uploads\/2026\/02\/alexas_fotos-faq-3408300_1280-980x722.jpg 980w, https:\/\/soleefiori.com\/wp-content\/uploads\/2026\/02\/alexas_fotos-faq-3408300_1280-480x354.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1280px, 100vw\" class=\"wp-image-786\" \/><\/span><\/div>\n\n\n\n\n\n\n<div class=\"et_pb_module et_d4_element dsm_faq dsm_faq_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dsm-faq-container dsm-front\" data-accordion=\"on\" data-open_first_item=\"off\">\n\t\t\t\t<div class=\"dsm_faq_child_0 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>?<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>><\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">What amenities are included in the apartments?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\">Our apartments are comfortable and fully equipped, so you can feel at home from the moment you arrive.\n Fresh linens, towels and dish towels are provided for your stay.\n The fully equipped kitchen leaves nothing to be desired:\n It is equipped with a dishwasher, ample dishes, cookware and cutlery. Of course, we also provide the necessary cleaning supplies such as toilet paper and paper towels.<\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_1 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>?<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>><\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">Where can I go shopping?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\">You can get some things directly from us.\nWe usually have bread (multigrain), rolls, salami, cheese, vegetables and fruits from our own garden.\nTwice a week you can order fruit, vegetables, eggs &amp; bread from me.\nJust send me a list with the exact quantity.\nI will then collect all the orders and the next day the shopping will be delivered to your door.\nIn Dronero at the beginning of the valley there are 2 supermarkets and every Monday morning a market with everything your heart desires.\nA visit to the market in Cuneo on Tuesday or Friday morning is always worthwhile.\n<\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_2 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>?<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>><\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">How can we visit the churches?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\">There are several churches to visit in Valle Maira.\n We will gladly help you choose the right one and help you get the keys.<\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_3 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>?<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>><\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">How is waste separated here?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\">Here we separate plastic, organic waste, residual waste, cardboard &amp; paper and glass.\n You will find the residual waste container at the bottom of the parking lot in the curve.\n In the garden we have 2 compost heaps where you can empty your green bin. (Please no meat, bread, cheese scraps)\n The plastic and paper containers are located down in Paschero.<\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_4 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>?<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>><\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">Where can we go to eat?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\">There are some restaurants in the valley that we would be happy to recommend.\n Just ask us and we will give you information or reserve a table for you if needed.<\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_5 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>?<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>><\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">Where are the hiking trails or are there hiking maps?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\">Did you forget your hiking map and need one to plan your tours?\nNo problem, we have hiking maps on offer for you.\n<\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_6 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>?<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>><\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">How can we pay on site?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\">We accept cash, credit card, EC card, Apple Pay, Google Pay, Paypal, Hype &amp; Satispay<\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_7 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>?<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>><\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">How can I cancel or withdraw from the trip?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\">For cancellations up to 45 days before arrival, you will be credited the full deposit for a later stay. From 45-30 days before arrival you will be credited 50% of the deposit for a later stay.<\/div>\n\t\t\t <\/div>\n\t\t\t\n\t\t\t <\/div>\n\t\t\t \n\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\n\n\n\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section\"><div class=\"et_pb_row_1 et_pb_row et_flex_row\"><div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_heading_1 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\">Contact<\/h1><\/div><\/div><\/div><\/div><div class=\"et_pb_row_2 et_pb_row et_flex_row\"><div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_code_0 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d2844.9079719539823!2d7.130261876322459!3d44.51703837107427!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x12cd20ff3eec8b43%3A0xa284bd335f869690!2sSole%20e%20Fiori!5e0!3m2!1sen!2sit!4v1771135996871!5m2!1sen!2sit\" width=\"600\" height=\"450\" style=\"border:0;\" allowfullscreen=\"\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe><\/div><\/div><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h1>Phone (GER)<\/h1>\n<p>+49 (0)1523 7929 666<\/h1>\n<h1>Phone (IT)<\/h1>\n<p>+39 370 378 4836<\/p>\n<h1>Email address<\/h1>\n<p>email@soleefiori.com<\/p>\n<h1>Address<\/h1>\n<p>Sole e Fiori by Erik Gaebler<br \/>\nFrazione Morinesio 38<br \/>\nI-12020 Stroppo (CN)<\/p>\n<p>VAT ID: IT04035270042<\/p>\n<p>CIN: IT004224B4DNDMK28O<br \/>\nCIN: IT004224B4LJXRDTIR<\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1589","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/soleefiori.com\/en\/wp-json\/wp\/v2\/pages\/1589","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/soleefiori.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/soleefiori.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/soleefiori.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/soleefiori.com\/en\/wp-json\/wp\/v2\/comments?post=1589"}],"version-history":[{"count":6,"href":"https:\/\/soleefiori.com\/en\/wp-json\/wp\/v2\/pages\/1589\/revisions"}],"predecessor-version":[{"id":4493,"href":"https:\/\/soleefiori.com\/en\/wp-json\/wp\/v2\/pages\/1589\/revisions\/4493"}],"wp:attachment":[{"href":"https:\/\/soleefiori.com\/en\/wp-json\/wp\/v2\/media?parent=1589"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}